EyeMedia Creative
AI-Powered Patient Engagement

Your Clinic's AI Employee — 6 Modules. Working 24/7.

Voice AI, Conversation AI, Reviews AI, Content AI, Funnel AI and Workflow AI — all six modules implemented, trained on your clinic and managed by our team. Your practice never misses an enquiry again.

24/7

Patient handling — calls, chat, social and SMS

6

AI modules in one connected platform

40%

Of enquiries arrive outside clinic hours

GDPR

UK-compliant data handling for healthcare

The Problem

What Your Clinic Is Losing Without an AI Employee

Healthcare practices are leaking patients at every touchpoint — missed calls, unanswered messages, ignored reviews, inconsistent follow-up and content that never gets created. An AI Employee closes every gap simultaneously.

40% of Enquiries Arrive After Hours

Patients research treatments in evenings and at weekends. Without someone to respond, they move to the next clinic. Every unanswered out-of-hours enquiry is a lost patient — and most clinics have no system to catch them.

Missed Calls That Never Call Back

A missed call from a prospective patient is almost never followed up. Voicemail goes unchecked, callbacks don't happen and the lead goes cold within hours. Your phone is your most valuable booking channel — and it's leaking.

Google Reviews Going Unanswered

Every unanswered review — positive or negative — signals to prospective patients that your practice doesn't care. Professional, timely review responses are one of the highest-ROI reputation activities, yet most clinics do them inconsistently or not at all.

Front Desk Stuck on Repetitive Tasks

Receptionists answering the same 10 questions about pricing, parking, preparation and process dozens of times a week. That time should be spent on patients in the room — not fielding enquiries that an AI could handle in seconds.

Content That Never Gets Created

Blog posts, social captions, email sequences and treatment pages stay on the to-do list indefinitely. Without content going out consistently, your SEO stalls, your social presence fades and new patients can't find you.

Disconnected Patient Follow-Up

Enquiries that don't book get forgotten. Post-treatment follow-up doesn't happen. Rebooking reminders never go out. Without automated workflows connecting these touchpoints, revenue and retention both suffer.

One AI Employee. Six Problems Solved Simultaneously.

Every gap above is closed by a different AI module — all connected, all running in the background, all learning from your clinic's data. We configure the entire system and keep it running.

Book a Free Demo
The Six Modules

Every AI Capability Your Clinic Needs in One Platform

Six integrated AI modules — not six separate tools to manage. Every conversation, call, review, piece of content and workflow automation runs through one connected system, with a single view of every patient interaction.

Voice AI

Voice AI — Your AI Receptionist

Answers inbound calls 24/7. Qualifies patients. Never misses a call.

Your Voice AI answers every inbound call with natural speech — gathering the caller's name, reason for calling and treatment interest, then routing them to the right outcome. Evenings, weekends, bank holidays: it never clocks off.

What's included

24/7 inbound call answering with natural-sounding speech
Patient name, treatment interest and intent capture
Call routing to right team member or booking link
Automatic CRM record update post-call
Call transcription and summary delivered to your inbox
Multilingual support with automatic language detection
Custom scripts trained on your treatments and FAQs
Conversation AI

Conversation AI — Omnichannel Patient Chat

SMS, web chat, Instagram, Facebook — one AI handles them all.

Conversation AI responds instantly to patient messages across every channel — web chat, SMS, Instagram DMs, Facebook Messenger — 24/7. It qualifies leads, answers FAQs and books consultations directly into your calendar without any human involvement.

What's included

Web chat, SMS, Instagram DMs and Facebook Messenger coverage
Instant responses — average under 3 minutes, day or night
Lead qualification by treatment, budget and timeline
Direct appointment booking into your clinic calendar
Personalised responses using patient CRM history
Seamless human handoff with full conversation context
Unlimited interactions — no per-message fees
Reviews AI

Reviews AI — Reputation on Autopilot

Automated review requests, sentiment detection and professional responses.

Reviews AI handles your entire reputation cycle — requesting reviews from satisfied patients at the right moment, detecting sentiment, and posting professional responses to Google and Facebook reviews automatically. Positive, neutral and negative reviews each get an appropriate, on-brand reply.

What's included

Automated review requests sent post-appointment
Google and Facebook review monitoring
Sentiment detection — positive, neutral, negative routing
AI-generated responses reviewed for clinical appropriateness
Separate response tone for each sentiment type
Review performance dashboard
ASA/CAP-aware response templates for healthcare
Content AI

Content AI — Healthcare Copy at Speed

Treatment pages, blog posts, email sequences and social captions — in minutes.

Content AI generates long-form treatment articles, email nurture sequences, social media captions and ad copy — all trained on your clinic's brand voice and reviewed against healthcare advertising standards before it goes anywhere near a patient.

What's included

Treatment page and blog post generation
Email newsletter and nurture sequence drafts
Social media captions for all platforms
Google and Meta ad copy variants
AI image generation for treatment content
Brand voice training — sounds like your clinic
Healthcare compliance review before publishing
Funnel AI

Funnel AI — AI-Built Treatment Funnels

Landing pages, forms and booking flows built and optimised by AI.

Funnel AI generates high-converting treatment landing pages, consultation request forms and booking sequences using AI-powered templates — so you can launch a new treatment campaign in hours, not weeks.

What's included

AI-generated treatment landing pages
Consultation request form optimisation
Appointment booking flow automation
A/B variant generation for key pages
CRM-connected lead capture forms
Mobile-optimised layouts out of the box
Healthcare trust signal templates included
Workflow AI

Workflow AI — Smart Patient Automations

AI-enhanced follow-up, reminders and re-engagement — fully automated.

Workflow AI builds and optimises the automation sequences that keep patients moving from enquiry to booking to return visit — with AI interpreting patient intent at each step and triggering the right action automatically.

What's included

Enquiry-to-booking automated follow-up sequences
Appointment reminder and confirmation workflows
No-show re-engagement automations
Post-treatment check-in and rebooking prompts
AI intent detection — routes patients to right sequence
Smart triggers based on patient behaviour
Full workflow reporting and conversion tracking

Healthcare-Trained. Compliance-Reviewed. GDPR-Configured.

Every AI response template is written to avoid clinical claims, medical advice and unsubstantiated outcome statements — ensuring compliance with ASA/CAP Code and your professional body's advertising standards. Clinical questions are always routed to a qualified practitioner.

Data handling is configured for UK GDPR and healthcare environments — including appropriate retention periods, consent capture in conversation flows and secure access controls. We provide documentation suitable for CQC inspection requirements.

How It Works

From Setup to Fully Running in 3 Weeks

We handle the entire implementation — no technical work required from your team. You brief us on your clinic and we build, train, launch and manage the AI Employee on your behalf.

01

Discovery & Setup

We learn your clinic inside out — treatments, pricing, FAQs, booking process, team structure and tone of voice — and configure the AI platform to your exact requirements.

  • Treatment and pricing documentation
  • FAQ library and knowledge base build
  • Brand voice and tone guidelines
  • Booking system and CRM integration
  • GDPR data handling configuration
02

Build & Train

All six AI modules are configured, connected and trained on your clinic data — then tested across hundreds of real patient enquiry scenarios before anything goes live.

  • Voice AI script build and training
  • Conversation AI channel deployment
  • Reviews AI response template setup
  • Content AI brand voice training
  • Workflow automation build and testing
03

Supervised Launch

Your AI Employee goes live with 30-day supervised monitoring. We review every conversation, refine responses and handle edge cases until performance meets standard.

  • 30-day supervised launch period
  • Daily conversation monitoring
  • Response accuracy refinement
  • Edge case identification and handling
  • Staff briefing and handoff training
04

Manage & Improve

Ongoing monthly management keeps all six modules performing — with retraining as your treatments evolve, monthly reporting and quarterly capability reviews.

  • Monthly performance dashboard report
  • Booking conversion and response rate tracking
  • Ongoing AI retraining as treatments change
  • New workflow and automation opportunities
  • Quarterly capability and strategy review
Our Speciality

Healthcare Practices We Build AI Employees For

Every specialty has different patient enquiry patterns, regulatory requirements and booking dynamics. We configure AI Employee specifically for your sector — not a generic setup adapted for healthcare.

Dental Practices

Voice AI answers after-hours implant enquiries. Conversation AI qualifies Invisalign leads overnight. Reviews AI responds to every Google review.

Aesthetic Clinics

Conversation AI handles Instagram DM enquiries about filler and anti-wrinkle at 10pm. Workflow AI follows up with every enquiry that didn't book.

Physiotherapy Clinics

Voice AI captures new injury referrals when the clinic is closed. Workflow AI sends post-discharge check-ins and rebooking prompts automatically.

Private GP Clinics

Conversation AI answers membership and appointment queries 24/7. Reviews AI maintains a professional response presence across Google and Facebook.

Chiropractors

Voice AI answers evening back pain enquiries and books new patient consultations. Workflow AI sends automated treatment plan reminders.

Osteopaths

Content AI generates treatment blog posts and social content consistently. Funnel AI builds consultation landing pages for new treatment campaigns.

Free AI Demo

See Your AI Employee Before You Commit

We'll build a live demo of your AI Employee handling real patient enquiries for your specialty — so you can see exactly what it does before agreeing to anything.

Live demo for your specialty: Voice AI and Conversation AI handling real enquiry scenarios

All 6 modules walkthrough: See exactly what each module does and how they connect

GDPR & compliance review: How we ensure every AI response is safe for healthcare use

Book a Free AI Demo

No obligation. Typically 30 minutes.

What Happens After the Demo

1

Free Demo

Live walkthrough of all 6 modules handling real enquiry scenarios for your specialty

2

Discovery Session

We gather your treatments, FAQs, booking process and tone of voice to configure the AI

3

Build & Test

Full AI Employee built, trained and tested across 200+ patient scenarios — typically 2 weeks

4

Supervised Go-Live

30-day monitored launch with daily conversation review and real-time refinement

Trusted by Healthcare Practices Across the UK

5.0/5

"We're now responding to enquiries at 11pm that used to go cold overnight. Every missed call gets followed up, every review gets a response. It's like having three extra staff members who never take a day off."

— Practice Manager, multi-location aesthetic clinic

FAQ

Common Questions About AI Employee for Clinics

An AI Employee is a suite of six integrated AI tools — Voice AI, Conversation AI, Reviews AI, Content AI, Funnel AI and Workflow AI — all configured for your specific clinic. Together they answer every inbound call and message 24/7, manage your online reviews automatically, generate treatment content, build patient funnels and automate follow-up workflows. We implement and manage the entire system on your behalf using the GoHighLevel platform, trained on your treatments, pricing and brand voice.

Your Patients Don't Keep Office Hours. Now Your Clinic Doesn't Have To.

Book a free demo and see all six AI modules handling real patient enquiries for your specialty — before you commit to anything.

Book a Free AI Demo

Free demo for UK healthcare practices. No obligation. 30 minutes.